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Compello Dictionary – Various words and expressions are used in respect of payment services, electronic invoicing, EDI and technology. What do they mean?

You will find here a list of definitions for various terms and expressions in respect of eInvoice, Access Point, EHF (Elektronisk Handelsformat [Electronic Trading Format]), Invoice Approval, EDI and general terms that we use at Compello and in the industry.



Access Point is defined and regulated by Difi and is a standard infrastructure for sending and receiving invoices and e-commerce documents in the electronic file format EHF (Elektronisk Handelsformat, Electronic Trading Format). Access Point can be used for all e-commerce communication (invoices, credit notes, orders, order confirmations, packing lists, product catalogues and reminders). What is Access Point, find out more >

AISP – Account Information Service Provider – is a market player using a customer’s account information to build new advisory and information services for customers. AISP is one of two new roles in the payment value chain due to the new PSD2 directory. What is AISP, find out more >


API – Application Programming Interface – is a programming interface that allows multiple programs to communicate with one another. Information is transferred automatically between different programs that are linked together. With API, there is no need to transfer data manually from a payroll program to an accounting program, for example. In Norwegian, API is referred to as applikasjonsprogrammeringsgrensesnitt. What is API, find our more >


Apple Pay is a digital wallet. Using Apple Pay, you can pay in a simple secure and private way with your iPhone, iPad, Apple Watch and Mac. What is Apple Pay?, find out more >


Approve.ly is a free app developed by Compello. What is Approve.ly, find out more >


Artificial intelligence is a data technology research and development field for studying intelligent behaviour. The knowledge developed and the results achieved can be used to design data systems that are intelligent, in the sense that a system can be capable of resolving problems and learning from its own experiences. Learn more below machine learning >


AS4 – Applicability Statement 4 – is a protocol for standardised message exchange between gas transmission system operators and their counterparties, based on web services. What is AS4, find out more >


AR or Augmented Realityis an interactive experience where computer-generated elements are placed on a recorded image of the physical reality, thus enhancing the experience. What is AR, find out more >


Azure – Microsoft Windows Azure – is a collection of integrated cloud services – analyses, data processing, databases, mobile services, networks, storage and network services. What is azure, find out more >



BankID is a bank-issued electronic identification that allows companies, organizations and banks to identify and enter into agreements with individuals on the Internet. BankID can be compared to physical credentials such as passports and driving licenses. Find out more about BankID >


B2B – Business to Business – means business transactions between enterprises/companies/businesses. Compello Access Point can handle a process like this.


B2C – Business to Consumer – means business transactions between an enterprise/company/business and an end-customer/consumer. Find out which B2C invoice channels are offered by Compello >


Business Intelligence gives you the opportunity to make better decisions on the basis of data. Find out more about Power BI, a Business Intelligence solution >


Big Data gives you the opportunity to make better decisions on the basis of information already available to you in your own data sources. What is Big Data, find out more >


Bitcoin is a digital currency, created by Satoshi Nakamoto in 2009. Find out more about Bitcoin under Virtual currency >


A blockchain is a distributed database where every node automatically verifies changes and additions to any of the other nodes. The original blockchain constitutes the database for the electronic Bitcoin currency. A number of alternative blockchains have been published experimentally since Bitcoin was introduced in 2009. What is a blockchain, find out more >

Blockchain as a Service (BaaS) works in the same way as SaaS (Software as a Service). In other words, it is a service where the supplier sets up and operates blockchain for the customer for a fee. What is BaaS, find out more >


Central invoicing is collective invoicing in the power industry, where both grid tariffs and power consumption are invoiced in the power provider’s final customer invoice. What is Central invoicing, find out more >


Cloud – cloud computing – is a term covering everything from data processing and data storage to software on servers at external server farms connected to the Internet. Server farms in the cloud are created for dynamic scaling in respect of capacity requirements, and users pay for what they actually use. Even capacity on an hourly basis is offered nowadays. What is cloud, find out more >


CRM – Customer Relationship Management – is a marketing theory relating to management of customers and customer relations within a business.


A CRM system – Customer Relationship Management system – is an electronic information system that supports marketing relating to the management of customers and customer relations within a business, with work processes and software. At Compello, we use Microsoft Dynamics CRM.


Cryptocurrency is a digital means of payment that uses cryptography to secure transactions and control over the generation of new currency units. What is virtual currency, find out more >



Deep learning is a part of machine learning and is based on artificial intelligence – a model inspired by how brain cells work. Learn more about Deep learning >  

Design Thinkingis a problem-solving process where the end user is in focus. The method originates from the design world; traditionally the designer used to join at the end of a process. The method has spread widely and is nowadays being used in a broad variety of areas, including product development. Learn more about Design thinking >  


DevOps is an approach that addresses challenges experienced by both development and operating departments, particularly at the point of interface relating to handovers from development to operation. What is DevOps, find out more >


Difi – the Agency for Public Management and eGovernment – develop and revitalise the public sector. Difi determines how electronic invoices are to be sent to the public Norway. They also approve access points to the public infrastructure in Norway. What is Difi, find out more >


Digital transformation is when companies start using new technology across all areas, resulting in fundamental changes to how the company operates and how they add value for their customers. What is digital transformation, find out more >


Disruptive Innovation: “For an innovation to be defined as disruptive, first and foremost it has to be available to all.” What is Disruptive Innovation, find out more >



EDI – Electronic Data Interchange – is the process of using computers to exchange electronic information such as business documents between companies. What is EDI, find out more >


Ediel is an established standard for EDI in the electricity industry. Ediel uses an extract from EDIFACT messages whereby relevant message types are adapted to the power market. Ediel is based fully on the internationally established EDIFACT standard. What is Ediel, find out more >


EDIFACT – Electronic Data Interchange For Administration – is an international electronic business document standard. EDIFACT essentially involves various message types, segments, data elements and codes. What is EDIFACT, find our more >


eInvoice is an electronic invoice sent directly to the payer’s online bank instead of receiving the bill in the post. What is eInvoice, find out more >


EHF – Electronic Trading Format – is the central government standard format for electronic invoicing. Invoices and credit notes to central government entities must be sent in standard EHS format; this is a requirement. This requirement came into force on 1 July 2012. What is EHF, find out more >


Elhub should be the central data hub for meter data and market processes on the Norwegian power market. The primary functions of Elhub are automated meter data processing and meter data distribution, as well as the processing of market processes such as provider switches, relocations and reporting. Elhub will alter and simplify the lives of all power suppliers and utility companies in Norway. Are you ready to send data to Elhub? 10 things you should bear in mind!


ELMA – Electronic Recipient Address Register – is a Norwegian register recording the recipients of the various EHF formats. To put it simply, it is comparable with the telephone directory/Yellow Pages for phone number listings. What is ELMA, find out more >


Enoro CIS is a vertically integrated piece of software for energy invoicing and customer administration. What is Enoro CIS, find out more >


ERP – Enterprise Resource Planning – is the international term for software that supports multiple business areas for a company, such as production, warehouse, sales, procurement and finance. The aim of ERP is to manage the company’s information and meet management and administration needs. What is ERP, find out more >



Financial systems are normally used to keep a company’s finances, budgets and accounts in order. A financial system may be part of an ERP system. What is ERP, find out more >


Finvoice is a common electronic invoice format in Finland. Finvoice invoices can be sent to both companies and private individuals. The corresponding formats are EHF (Elektronisk Handelsformat) in Norway and SveFaktura in Sweden.



Google Pay is a digital wallet and online payment system developed by Google. What is Google Pay, find out more >



HTML – HyperText Markup Language – is a standard language used to display hypertext and other information in browsers. HTML is used to structure information – to specify texts such as headers, sections, lists and so on – and can be used to a certain extent to describe the appearance and semantics of a document. The grammatical structure of HTML is HTML DTD, which was created using SGML syntax, which is an international text formatting standard (ISO 8879). What is HTML, find out more >


HTML5 – HyperText Markup Language 5 – is an upgrade of HTML. The web is developing quickly, and there is always a need for new functions and options. The purpose and objective of HTML5 is to avoid the need for supplementary programs such as Java and Flash when displaying content on the web or running an advanced function – this is built into HTML5. What is HTML, find out more >



An invoice is a document that confirms a sale between a buyer and a seller. The invoice is issued by the seller, and the buyer is tasked with paying this. It provides documentation of the buyer’s obligation to pay and the amount receivable by the seller.


Internet of Things (IoT) is an expression translated into Norwegian as “Tingenes internett”. Many of the everyday items you have at home are connected to the Internet. What is Internet of Things, find out more >


ISO 20022 is an international report standard for payment systems that will replace old, national and proprietary formats and standards for payment messages. What is ISO 20022, find out more >



Kanban is a method, a way of organising the chaos surrounding many delivery teams on projects by clarifying the need for prioritisation and focus. What is Kanban, find out more >



The Lean Startup methodology is based on fundamental ideas from Steve Blank and popularised by Eric Ries via his book and the movement of the same name. The book “The Lean Startup” by Eric Ries provides a general, research-based approach to how start-up companies are created and run and how to get products out to customers more quickly. It is all about how businesses are run, handled, developed and grown at maximum speed under extremely uncertain circumstances. This is a new type of approach to new product development. The Lean Startup methodology is used at Compello. What is Lean Startup methodely, find out more >



Machine learning is a branch of artificial intelligence, an interdisciplinary specialist field with contributions from informatics, mathematics, calculation-oriented statistics, etc. It is a scientific discipline concerned with design and development of algorithms that make computers capable of learning from and developing behaviour on the basis of empirical data. What is Machine learning, find out more >


Microservices represent a software architecture and design where the solution comprises a number of small, light, individual, self-sufficient, highly independent and loosely linked services. What is Microservices, find out more >


Microsoft is an American software company employing around 118,000 people. The company was founded in Albuquerque, New Mexico in 1975 by Bill Gates and Paul Allen, and is most renowned for its Microsoft Windows operating systems and its Microsoft Office suite. Compello + Microsoft = true:

Compello’s solutions are based on Microsoft technology (see Azure), and we are proud to work closely with Microsoft, one of the biggest software houses in the world.


Mixed Reality provides the user with an experience where virtual elements co-exist and interact with real ones. Learn more about MR >


MobilePay is an app from Danske Bank and Nordea. Users can send and transfer funds and pay using their smartphones. The app was launched in Denmark in 2013 and is also available in Finland. In Norway, MobilePay payment is used in REMA 1000, Narvesen and 7-Eleven stores.



NBSNordic Balance Settlement – is a joint Nordic balance settlement scheme. What is NBS, find out more >


.NET or .NET Framework is a collection of technologies relating to software development from Microsoft, introduced initially in 2002. Since then, the platform has gained a foothold and is now one of the most commonly used development platforms in the world. What is .Net, find out more >



OCR – Optical Character Recognition – is a method allowing computer systems to read symbols on paper and turn them into digitally saved text. What is OCR, find out more >


Office 365 is the trade name used by Microsoft for a group of software and services. The Office 365 service is made up of a number of products such as Outlook, OneDrive, SharePoint, Word, Excel, PowerPoint, OneNote, Delve, Yammer, Power BI and Dynamics 365. All Office 365 components can be administered and configured via an online portal.


Open Banking is a term referring to the opportunity for a third-party solution – an application, for example – to cover processes at a bank. What is Open Banking, find out more >



PEPPOL – Pan-European Public Procurement Online – is an EU-managed organisation which facilitates a collective system for e-commerce and electronic documents between enterprises across EU countries. Compello is a certified PEPPOL Access Point. What is PEPPOL, find out more >

PEPPOL BIS is the European format for electronic exchange of information between participants in the procurement process. In Norway we usually talk about Electronic Commerce Format (EHF), and it is based precisely on these PEPPOL BIS specifications. What is PEPPOL BIS, find out more >

PDF – Portable Document Format – is a digital document format developed by Adobe Systems and introduced in 1993. The files are displayed on screen in the same layout as when they are printed. It can be regarded as a kind of digital paper. What is PDF, find out more >


PISP – Payment Information Service Provider – is a service provider who can initiate a payment transaction on behave of the customer, meaning they are able to withdraw the money directly from your account if you have given you’re consent. PISP is one of two new roles in the payment value chain due to the new PSD2 directory. What is PISP, find out more >


Platform – In computer terminology, a platform is basic hardware or software in an IT system or part of an IT system. Find out more about Compello’s platform, Compello Connect >


Power BI is a Business Intelligence solution that aims to give you the opportunity to make better decisions on the basis of data. This solution makes it possible to link together information from a number of data sources from different systems and platforms. The solution is supplied by Microsoft and facilitates matters for decision-makers and Excel users. What is Power BI, find out more >


PSD2 – Revised Payment Services Directive – is an EU directive aimed at regulating payment systems in the EU and EEA. PSD2 is a continuation of PSD1, which was implemented in 2009. The purpose of these directives is to promote a collective European market for payment services for both enterprises and private individuals. PSD1 made it possible for non-banks to offer payment systems. PSD2 makes the bank infrastructure more accessible to third parties, allowing them to operate payment-related services. What is PSD2, find out more >


Puzzel Pay enables digital payment requests to be sent to customers and allows them to pay using their preferred payment method. What is Puzzel Pay, find out more >



Robotics Robotization is one of several measures that can be included in the automation of a business or process. Robotization is about streamlining and standardizing traditionally manual work processes, to achieve more economically profitable production with higher quality. Find out more about Robotics>


RPA (Robotic process automation) is the term for the use of technology that automates work processes primarily for administrative work. What is RPA, find out more>


SaaS – Software as a Service – is software as a service. SaaS gives users the opportunity to link up to and use cloud-based apps over the Internet. What is SaaS, find out more >


Scrum is a framework created for development of complex information systems. It is mainly used to develop software-based systems, but essentially it can be used to manage all kinds of projects of a certain complexity. What is Scrum, find out more >


SEPA – Single Euro Payments Area – was launched in January 2008 and includes the EU, Norway, Iceland, Liechtenstein, Switzerland, Monaco and San Marino. SEPA involves joint rules for standard payments, direct debits and cards. What is SEPA, find out more >


SDK – software development kit – includes a set of tools that allows programmers and developers to create and edit applications and debug or lapp existing products. For instance, developing an Android app requires an SDK with Java, iOS apps require an iOS SDK with Swift, and MS Windows requires a .NET Framework SDK with .NET. What is SDK, find out more >


A scanner is an electronic searching device or an optical reading machine, particularly a technical device used to digitise a physical image. When images – pictures or slides, for example – are scanned, they are read by the scanner and transferred to a digital image format that can be saved, read and edited on a computer as data files. Special scanners are used for reading barcodes and in computed tomography (CT), for example. What is a scanner, find out more >


Microsoft Silverlight is an application framework for writing and running “rich” applications and media playback in the browser, or as a separate application (out of browser). What is Silverlight, find out more >



Vipps Invoice. Vipps Invoice. Vipps has enjoyed enormous success in Norway with its friend payment concept, with 1.9 million users in 2017. The solution was rapidly extended to include payment to teams, associations and a number of companies. As a follow-up to this success, DNB has recently launched Vipps Invoice. Compello was the first company to conclude an agreement with DNB on the distribution of Vipps Invoice. This means that issuers using Compello can also distribute invoices directly in the Vipps app.


Virtual currency is digital money that is not regulated by any form of central bank. What is virtual currency, find out more >


VR stands for Virtual Reality. With the help of certain head-mounted equipment such as glasses, the user gets a simulated experience in a 100 % computer-generated world. Learn more about VR >



XML – EXtensible Markup Language – is an internationally standardised language developed in order to describe and save information/data/values. XML is self-explanatory, and this is a major advantage when exchanging information between different data systems. Many data systems contain formatted data that is not compatible with the formats of other systems: converting this data into XML allows the various systems to exchange data. Unlike traditional data files that require a separate program (database) to read the data, XML data can be read directly without having this installed. What is XML, find out more >

Sources: Great Norwegian Dictionary, Wikipedia, Anskaffelser.no, Microsoft, elhub.no, DnB, Norges Bank, Finance Norway