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Compello Customer Service
Compello provides professional support for all our products and services; EDI, e-invoicing and Invoice Approval. We offer different support agreements, depending on your needs and your product. The offer varies from web-based support to 24-hour phone support with guaranteed two-hour response time (eInvoice) to simpler more standard agreements.
Compello Customer Service Portal has the following advantages:
• Easy access to all the company’s registered issues, both resolved- and unresolved
• Fast notice about operational status and changes
• Frequently Asked Questions (FAQ)
• Fast and effective support with remote access and control
• Reporting possibilities*
• Possibility to register issues directly via e-mail*
*Only for customers with support agreement